Journal of Information Resources Management ›› 2025, Vol. 15 ›› Issue (2): 108-122.doi: 10.13365/j.jirm.2025.02.108

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Exploring a Multi-factor Model of Privacy Disclosure in User-Generative AI Interaction

Sun Guoye1 Wu Dan1,2 Liu Jing3 Deng Yuyang1   

  1. 1.School of Information Management, Wuhan University, Wuhan, 430072; 
    2.Center of Human-Computer Interaction and User Behavior, Wuhan University, Wuhan, 430072; 
    3.School of Public Administration, Sichuan University, Chengdu, 610065
  • Online:2025-03-26 Published:2025-04-11
  • About author:Sun Guoye, Ph.D. candidate, research interests include user information behavior; Wu Dan(corresponding author), Ph.D, professor, Ph.D supervisor, research interests include human-computer interaction, Email: woodan@whu.edu.cn; Liu Jing, Ph.D, research interests include artificial intelligence literacy; Deng Yuyang, master, research interests include explainable artificial intelligence.
  • Supported by:
    This paper is one of the interim results of the National Natural Science Foundation of China's major research program "Explainable and universal next-generation artificial intelligence methods"(92370112) and the Hubei Natural Science Foundation Innovation Group Project "Human-centered innovative applications of artificial intelligence" (2023AFA012).

Abstract: The widespread application of generative artificial intelligence (Generative AI) has brought unique privacy challenges to human-computer interaction. This study focuses on privacy disclosure in the interaction between users and Generative AI, combining large language models with manual coding to identify common types of privacy disclosed in the interaction between users and Generative AI. Based on contextual integrity theory, this study employs user annotation and semi-structured interviews to explore the mechanisms influencing user privacy disclosure. The findings reveal that user privacy disclosure is jointly affected by the user's privacy attitude, technology trust, and privacy risk perception, and the system's data management transparency indirectly affects privacy disclosure by affecting technology trust. Based on the research results, this study constructs a multi-factor influence model of privacy disclosure in the interaction between users and Generative AI, providing a theoretical reference for the development of more privacy-friendly Generative AI.

Key words: Privacy disclosure, Generative AI, Privacy risk, Data management transparency, Technology trust

CLC Number: