Construction of Trusting Beliefs through Response to Online Negative Review: A Distributive and Interpersonal Justice Perspective
Han Ying Chen Jing Li Chenxi Huang Peiying Peng Siyu Kang Lele
Journal of Information Resources Management . 2022, (5): 63 -76 .  DOI: 10.13365/j.jirm.2022.05.063