Journal of Information Resources Management ›› 2024, Vol. 14 ›› Issue (5): 132-146.doi: 10.13365/j.jirm.2024.05.132

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The Influence of Information Presentation on the Persuasive Effect of Health-related Rumor Debunking Information

Zhang Min1 Han Xiqing2 Shao Jing2 Yan Weiwei1   

  1. 1.Center for Studies for Information Resources, Wuhan University, Wuhan,430072;
    2.School of Information Management, Wuhan University, Wuhan,430072
  • Online:2024-09-26 Published:2024-10-15
  • About author:Zhang Min(corresponding author), Ph.D., professor, specializing in social media, network governance; Han Xiqing, Ph.D. candidate, specializing in health communication, information persuasion; Shao Jing, master, specializing in social media; Yan Weiwei, Ph. D., professor, specializing in user information behavior.
  • Supported by:
    This is an outcome of the project "Cross-Field Polarization Research on Online Social Emotion during Public Health Emergency Events"(72074174) supported by National Natural Science Foundation of China.

Abstract: Health-related rumors in social media under the failure of traditional “gatekeeper” mechanism face the problem of “rumor debunking-reappearing". Focusing on the characteristics of health-related rumors with mixed truths and emotions to explore the persuasive effect of health debunking information, this research provides a better understanding of the debunking information designing and provides useful reference for optimizing rumor management strategies. This research focuses on information presentation, through a 2 (Presentation content: one-sided content vs. double-sided content) ×2 (Presentation form: serious vs. humorous) ×2 (Rumor type: fear vs. hope rumor) online control experiment to analyze their influence on the persuasive effect of health-related rumor debunking information. Presentation content has significant influence on the persuasive effect of health-related rumor debunking information. One-sided (vs. double-sided) debunking information is more persuasive. Rumor type moderates the interaction effect of presentation content and presentation form on the persuasive effect. For hope rumors, it is better to use double-sided and humorous information or one-sided and serious information.

Key words: Health-related rumor debunking information, Information presentation, Presentation content, Presentation form, Persuasive effect, Online information governance

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