Journal of Information Resources Management ›› 2024, Vol. 14 ›› Issue (3): 136-148.doi: 10.13365/j.jirm.2024.03.136

Previous Articles     Next Articles

The Impact of Work Unpredictability on Work-family Conflict in a Remote Work Context——A Moderated Mediation Model

Xie Xinzhou Jin Guangyao   

  1. School of New Media, Peking University, Beijing, 10087
  • Online:2024-05-26 Published:2024-06-14
  • About author:Xie Xinzhou, a professor holding a Doctorate in Management, specializes in areas including new media and network communication, media management, competitive intelligence and corporate strategy competition. Jin Guangyao, Ph.D. candidate, focuses his research on new media and network communication.
  • Supported by:
    This research article is one of the research results from the Key Project of the National Natural Science Foundation of China, titled "Research on Theories and Policies of New Media Development Management"(71633001).

Abstract: Remote work has become the norm in digital work practices, and the study of the negative effects associated with work and family life in the use of digital technologies is receiving increasing scholarly attention in the field of information systems. Using a theoretical model of work-home resources, this paper explores the new types of work stress perceived by employees in the process of adapting to digital technologies in a remote work context and experiencing a shift in the form and manner of work, and explains the specific paths by which this stress undermines employees' prosperity in the family sphere. The results indicate that the work unpredictability in the context of intensive use of digital technologies leads to a reduction in coping resources for employees' psychological resilience, resulting in work-family conflict. Self-esteem, on the other hand, can be effective in helping employees relieve work stress and restore personal resources. The empirical results provide new insights and implications for how telecommuting affects employees' work experiences and work-home relationships.

Key words: Digital work, Remote work, Work unpredictability, Work-family conflict, Work-home resource model

CLC Number: