Journal of Information Resources Management ›› 2023, Vol. 13 ›› Issue (1): 91-102.doi: 10.13365/j.jirm.2023.01.091

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The Framework, Implementation Path, and Challenges on Information Management of Supply Chain Empowered by Blockchain from the Perspective of Complex Sociotechnical Systems

Zou Liuxin1,2 Wu Jiang1,2 Xia Mengchen1,2   

  1. 1.School of Information Management, Wuhan University; 
    2. Center for E-commerce Research and Development, Wuhan University, Wuhan, 430072
  • Online:2023-01-26 Published:2023-03-18

Abstract: The combination of blockchain technology and supply chain information management is a trend in the development of digital supply chains, which attracts wide attention from many fields. This paper conducts thematic evolution analysis and clustering analysis on the scientific literature of blockchain-based supply chain information management in Web of Science. It proposes a research framework and analyzes the supply chain information management empowered by digital intelligence through blockchain technology from the perspective of complex sociotechnical systems. Through knowledge sharing, information traceability, and trust establishment, blockchain technology interlaces and verifies material circulation, commercial circulation, information circulation, capital circulation, and information at all levels of the technical system. Information management empowers the security and visualization of logistics, the transparency and traceability of commercial circulation, the sharing and immutability of information circulation, and the credibility and anonymity of capital circulation. Finally, this paper analyzes the supply chain information management practices based on blockchain technology from the management challenge and the application industry, and prospects for future research directions. It explores the transformation of information management enabled by blockchain technology from the level of technical and social systems, where thinking about information management from the perspective of complex sociotechnical systems inspires the development and digital construction of supply chains.

Key words: Blockchain, Information management, Supply chain, Complex sociotechnical system, Digital intelligence empowerment

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