信息资源管理学报 ›› 2022, Vol. 12 ›› Issue (5): 102-113.doi: 10.13365/j.jirm.2022.05.102

• 研究论文 • 上一篇    下一篇

社交媒体上的错误信息防控研究述评

王雪宁1 董庆兴2,3 宋志君1 张斌4   

  1. 1.华中师范大学信息管理学院,武汉,430079; 
    2.武汉大学新闻与传播学院,武汉,430072;
    3.武汉大学大数据研究院,武汉,430072; 
    4.南京大学信息管理学院,南京,210023
  • 出版日期:2022-09-26 发布日期:2022-10-20
  • 作者简介:王雪宁,硕士生,研究方向为网络信息行为;董庆兴(通讯作者),副教授,研究方向为错误信息治理,Email:qingxingdong@gmail.com;宋志君,硕士生,研究方向为用户信息行为; 张斌,副教授,研究方向为大数据与数据挖掘。

Misinformation Prevention and Control on Social Media: A Systematic Review

Wang Xuening1 Dong Qingxing2,3 Song Zhijun1 Zhang Bin4   

  1. 1.School of Information Management, Central China Normal University, Wuhan, 430079; 
    2. School of Journalism and Communication, Wuhan University, Wuhan, 430072; 
    3.Big Data Institute, Wuhan University, Wuhan, 430072; 
    4.School of Information Management, Nanjing University, Nanjing, 210023
  • Online:2022-09-26 Published:2022-10-20

摘要: 如何防控社交媒体中的错误信息一直是学界密切关注的问题。对已有的相关文献进行系统的回顾,能为信息管理领域未来的研究思路提供参考。本文按照时间顺序将错误信息防控分为传播前预防、传播中阻断、传播后纠正三个阶段,并基于信息生态理论构建了一个由信息、信息人、信息环境三者组成的分析框架。研究发现,错误信息阻断研究已取得了一些进展,而关于预防策略的研究尚不多见;关于错误信息纠正的研究目前以描述现象和分析规律为主,在工程方法和实践应用上有待进一步探索;在对错误信息预防时可以根据信息危害性提出相应方法,在阻断时需要考虑实施策略的负面影响,在纠正时建议验证更多纠正策略及其组合的效应。

关键词: 错误信息预防, 错误信息控制, 信息生态, 虚假信息, 假新闻

Abstract: The prevention and control of misinformation on social media represent pressing concerns in the library and information field. The main aim of this study is to systematically review the current related studies and provide references for future research ideas. Based on the Information Ecology Theory, we provide a conceptual framework composed of three elements: information, information person, and information environment. Under each element, we delineate the prevention and control of misinformation into three stages: prevention before spreading, interruption during spreading, and correction after spreading. It finds that most researches focus on misinformation interruption, while little progress has been made in misinformation prevention. Additionally, misinformation correction studies generally aim at the description of phenomena and the analysis of rules, but few discuss engineering methods and practical applications. Future work should aim to prevent information based on its hazard, reduce the negative impact of the misinformation interruption strategies, develop new correction strategies and also verify the effect of their combinations to combat misinformation spreading.

Key words: Misinformation prevention, Misinformation control, Information ecology, Disinformation, Fake news

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