信息资源管理学报 ›› 2021, Vol. 11 ›› Issue (5): 103-113.doi: 10.13365/j.jirm.2021.05.103

• 研究论文 • 上一篇    下一篇

移动社交媒体用户隐私疲劳的影响因素研究——基于扎根理论和解释结构模型的分析

田馨滦1 韩钰馨1 张晓娟1,2   

  1. 1.武汉大学信息管理学院, 武汉, 430072;
    2.武汉大学国家保密学院,武汉,430072
  • 出版日期:2021-09-26 发布日期:2021-11-11
  • 作者简介:田馨滦,博士生,研究方向为用户信息行为,Email:tianxinluan19@163.com;韩钰馨,硕士生,研究方向为用户信息行为;张晓娟(通讯作者),教授,博导,研究方向为数字信息管理、信息安全,Email:xjz@whu.edu.cn。
  • 基金资助:
    本文系中国自然科学基金“智慧城市信息资源安全保障研究”(71473182)和2020年度武汉大学国家保密学院自主科研项目的研究成果之一。

Research on Influencing Factors of Privacy Fatigue of Mobile Social Media Users:Analysis based on Grounded Theory and Interpretative Structural Model

Tian Xinluan1 Han Yuxin1 Zhang Xiaojuan1,2   

  1. 1.School of Information Management, Wuhan University, Wuhan, 430072;
    2.School of National Secrecy,Wuhan University, Wuhan,430072
  • Online:2021-09-26 Published:2021-11-11

摘要: 隐私疲劳已经成为现代移动社交媒体用户不容忽视的时代性特征,本研究从经验数据中构建隐私疲劳的影响作用因素模型,并进一步梳理因素间的关系,揭示用户隐私疲劳的产生机制。采用扎根理论研究方法,对18名社交媒体用户进行深度访谈收集资料,经过主轴编码、选择性编码和理论饱和度检验等阶段,挖掘隐私疲劳的影响因素,并运用解释结构模型方法,分析各因素之间的内在联系。结果表明,感知成本是影响用户隐私疲劳的直接因素,自我效能和感知信任是根源因素,感知控制与自我认知偏差在用户隐私疲劳形成过程中发挥着关键作用。研究不仅为理解用户隐私疲劳影响机制提供了理论参考,也为今后用户隐私行为预测提供了新的研究视角。

关键词: 隐私疲劳, 社交媒体, 用户行为, 解释结构模型, 扎根理论

Abstract: Privacy fatigue has become a characteristic of the times that cannot be ignored by modern mobile social media users. This study constructs the influencing factor model of privacy fatigue from empirical data and further combs the relationship between factors to reveal the generation mechanism of user privacy fatigue. By adopting the grounded theory research method, this study collects data through in-depth interviews with 18 social media users, combs and summarizes the influencing factors of privacy fatigue through the stages of principal axis coding, selective coding, and theoretical saturation test, and uses the interpretative structural model method to analyze the internal relationship between various factors. The results show that perceived cost is the direct factor affecting user privacy fatigue, self-efficacy and perceived trust are the root factors, and perceived control and self-cognitive bias play a vital role in the formation of user privacy fatigue. On the basis of summarizing the influencing factors of social media users' privacy fatigue, this paper further combs the relationship between the factors, which not only provides a theoretical reference for understanding the influencing mechanism of users’privacy fatigue but also provides a new research perspective for the prediction of users’privacy behavior in the future.

Key words: Privacy fatigue, Social media, User behavior;Interpretative structure model;Grounded theory

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