信息资源管理学报 ›› 2022, Vol. 12 ›› Issue (6): 84-97.doi: 10.13365/j.jirm.2022.06.084

• 研究论文 • 上一篇    下一篇

负面社会推理对社交媒体用户医疗众筹信息分享意愿的作用机制研究

郭婷婷1 吴正祥2,3   

  1. 1.辽宁工程技术大学工商管理学院,葫芦岛,125105; 
    2.辽宁工程技术大学营销管理学院,葫芦岛,125105;
    3.东北财经大学工商管理学院,大连,116025
  • 出版日期:2022-11-26 发布日期:2023-01-07
  • 作者简介:郭婷婷,博士,讲师,硕士生导师,研究方向为消费者心理与行为,Email:guotingting8909@yeah.net;吴正祥,博士,讲师,博士后,硕士生导师,研究方向为消费者心理与行为。
  • 基金资助:
    辽宁省社会科学规划基金项目“用户虚拟CSR价值共创消极响应行为及治理策略研究”(L22CGL016)。

The Mechanism of Negative Social Inference on Social Media User’s Medical Crowdfunding Information Sharing Intention

Guo Tingting1 Wu Zhengxiang2,3   

  1. 1.College of Business Administration, Liaoning Technical University, Huludao 125105; 
    2. School of Marketing Management, Liaoning Technical University, Huludao 125105; 
    3. School of Business Administration, Dongbei University of Finance and Economics, Dalian 116025
  • Online:2022-11-26 Published:2023-01-07

摘要: 负面社会推理引发社交媒体用户产生的拒绝、忽视等信息规避行为严重阻碍了医疗众筹信息在社交媒体中的传播扩散。本文基于心理学角度,运用实验研究法探究了负面社会推理作用于社交媒体用户医疗众筹信息分享意愿的心理机制和边界条件。研究发现,负面社会推理不仅直接抑制用户的医疗众筹信息分享意愿,而且通过诱发用户的社交焦虑和强迫性感受两种负面情感体验,对用户的医疗众筹信息分享意愿产生负面影响。一般情况下,社会距离越近,负面社会推理的抑制作用越弱;信息真实性感知越低,负面社会推理的抑制作用越强。但是,社会距离引发用户产生了差异化的信息加工路径,这导致信息真实性感知较低时,社会距离越近负面社会推理的抑制作用反而越强。研究为全面理解负面社会推理作用于社交媒体用户医疗众筹信息分享意愿的心理机制提供了理论参考,也为有效干预用户的信息分享心理与行为提供了实践指导。

关键词: 负面社会推理, 医疗众筹, 信息分享意愿, 社会距离, 信息真实性感知

Abstract: Social media users’information avoidance behavior of rejecting or ignoring induced by negative social inference seriously impedes the dissemination of medical crowdfunding information. From the perspective of psychology and adopting experimental method, the paper explores the psychological mechanism and boundary conditions of negative social inference on social media users’medical crowdfunding information intention. The results suggest that negative social inference can not only directly inhibit users’medical crowdfunding information sharing intention, but also inhabit by inducing users’ social anxiety and compulsive feeling. In general, the closer the social distance, the weaker the inhibition of negative social inference; the lower the perceived information authenticity, the stronger the inhibition of negative social inference. However, social distance induces users’differentiated information processing path, which leads to the closer the social distance, the greater rather than the weaker the inhibition of negative social inference at a low perceived information authenticity. The study provides a theoretical reference for a comprehensive understanding of the psychological mechanism of negative social inference on social media users’medical crowdfunding information sharing intention, and also provides practical guidance for effective intervention in users’psychology and behavior of information sharing.

Key words: Negative social inference, Medical crowdfunding, Information sharing intention, Social distance, Perceived information authenticity

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