顾客感知价值、满意度与忠诚度的关系研究——电子商务环境下的实证分析
刘丽 张宁
Research on the Relationship Between Customer Perceived Value,Satisfaction and Loyalty——Empirical Analysis Based on the Electronic Commerce Market
Liu Li Zhang Ning
信息资源管理学报
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2016, (3): 50
-57,106
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DOI: 10.13365/j.jirm.2016.03.050
