关键词: 数字包容, 政策工具, 数字鸿沟, 文本量化分析, 信息弱势群体

Abstract: ith the rapid development of information technology, the construction of digital infrastructure continues to advance, which brings more convenience to people, but also brings the problem of "digital divide". In order to promote the digital equality of information vulnerable groups, the government has promulgated a number of policies and regulations. In this paper, 103 selected policy documents related to digital inclusion are used as research samples, and policy tools are used as research theory and basis to code, count and analyze the content of the research samples. The results show that China's digital inclusion related policies have some shortcomings, such as policy operability to be enhanced, overuse of environmental policy tools, structural imbalance between supply-demand policy tools, and poor foresight of digital inclusion policies. Based on these findings, the paper puts forward some suggestions, such as improving policy implementation rules, optimizing the structure of policy tools, and establishing a collaborative governance policy system, to provide reference for future policy-making.

Key words: Digital inclusion, Policy tools, Digital divide, Text quantitative analysis, Information vulnerable groups