信息资源管理学报 ›› 2011, Vol. 1 ›› Issue (3): 20-25.

• 研究论文 • 上一篇    下一篇

论服务型政府的公共信息服务目标及其实现路径

周毅 谢欢   

  1. 1.苏州大学社会学院;2.南京大学信息管理系
  • 收稿日期:2011-11-10 出版日期:2011-12-26 发布日期:2011-12-26

Zhou Yi Xie Huan   

  • Received:2011-11-10 Online:2011-12-26 Published:2011-12-26

摘要: 服务型政府的基本职能之一是提供公共信息服务。虽然服务型政府的公共信息服务实现方式可以有多种选择,但其服务目标却是一致的。服务型政府的公共信息服务目标主要包括能力目标、过程目标和结果目标三个方面,文章对上述三种目标的内涵进行了具体分析。为了保证上述目标的实现,文章从公共信息服务的多元化供给机制、强化政府网站的信息服务功能、开展开发型与回应型信息服务和加强信息服务监督体系建设等方面提出了具体行动路线。

关键词: 服务型政府, 公共信息服务, 目标, 路径

Abstract: Public information service is one of the basic functions of the Serviceoriented Government. There are many realization paths to provide the public information services. No matter which are chosed,they all have the same targets, which can be judged from the service ability objective, terminal objective and the enabling objective. In order to realize these targets, this article puts forward the specific measures, which are constructing a diversified provision mechanism, strengthening the information service abilities of government website, providing the developmental and responsive services and strengthening the construction of supervision system on information services.

Key words: The serviceoriented government, Public information service, Targets, Realization paths

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