关键词: 数字产品, 适老化, 智慧养老, 需求挖掘, 障碍分析, 优化设计

Abstract: The "digital divide" exacerbated by the simultaneous development of population aging and social digitization has become increasingly severe, prompting a focus on the research and design of elderly-oriented digital products within both industry and academia. Using a systematic review approach, this study analyzes 348 research articles on elderly-oriented digital product design indexed in CNKI and Web of Science from 2014 to 2023. It explores the research progress and developing trend of the demand mining, usage obstacles, and optimal design of digital products for elderly users. The findings reveal that research on elderly users' needs mainly focuses on the three levels of material, emotional and spiritual needs, with significant focus on sensory barriers, cognitive barriers, behavior barriers and psychological barriers in product usage. The study investigates elderly-oriented design through various lenses, including design standards, optimization countermeasures, and usability testing. Future research should further consider the evolving nature of digital products and demographic trends by enhancing the methods for sample collection, innovating research methodologies, and expanding the content of studies. The findings of this study provide valuable references for identifying research priorities in elderly-oriented digital product adaptation, spotlighting emerging areas, advancing theoretical frameworks, and also offer practical insights for the proactive development of an age-friendly digital society.

Key words: Digital products, Elderly-oriented, Smart senior care, Demand mining, Obstacle analysis, Optimal design